Introduction
This Privacy Policy explains how Hyperdyne Systems (“we,” “us,” or “our”) collects, uses, maintains, discloses, and protects your information when you visit our website, purchase products, or otherwise interact with our services. We take your privacy and data protection seriously.
This policy applies to information we collect on or through this Website, as well as via email, text, and other electronic communications between you and this Website. The policy does not apply to information collected by:
- Us offline or through any other means, including on any other website operated by this company or any third party; or
- Any third party, including through any application or content (including advertising) that may link to or be accessible from or through the Website.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is to not use our Website. By using our website, you agree to the practices described in the Privacy Policy. Continued use of this Website after we make changes to this policy is deemed acceptance to any change, so please check the policy periodically for updates.
Information We Collect and How We Collect It
We collect several types of information from and about users of our website in various ways including:
- Personal Information: name, billing and shipping addresses, email addresses, phone numbers, company or business information, payment information, order details, service inquiries, or support forms;
- Automatically Collected Information: IP addresses, device and browser type, usage, cookies, web beacons, and other tracking technologies;
- Information from Third Parties: payment processors, financing or leasing partners, shipping and logistics providers, marketing and analytic tools.
Information You Provide to Us
The information we collect on or through our Website may include:
- Information that you provide by filling in forms on our Website when purchasing a Product, or requesting further services. We may also ask you for information when you report a problem with our Website or services.
- Records and copies of your correspondence (including email addresses), if you contact us.
- Details of transactions you carry out through our Website and of the fulfillment of your orders.
Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
- Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
- Information about your computer and internet connection, including your IP address, operating system, and browser type.
The technologies we use for this automatic data collection may include:
- Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
- Web Beacons. Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
How We Use Your Information
We use your information to:
- To process and fulfill orders
- To provide quotes, product details, and customer support
- To arrange shipping and delivery
- To verify identity and precent fraud
- To send administrative updates
- To provide warranty support and safety or recall notices
- To improve website functionality and user experience
- To send marketing communications where permitted by law
- To maintain business records for legal, tax, and compliance purposes
- In any other way we may describe when you provide the information
- For any other purpose with your consent.
Disclosure of Your Information
We may disclose aggregated and de-identified information about our users without restriction. We may disclose personal information that we collect or you provide as described in this privacy policy:
- To our subsidiaries and affiliates.
- To contractors, service providers, and other third parties we use to support our business, and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them. These providers may include such as payment processors, financing companies, logistics providers, service technicians, and marketing and analytics partners.
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all this company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by this company about our Website users is among the assets transferred.
- To fulfill the purpose for which you provide it.
- For any other purpose disclosed by us when you provide the information.
- With your consent.
We may also disclose your personal information:
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
- To enforce or apply our Terms of Use and other agreements, including for billing and collection purposes.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us. We use cookies, and similar tracking technologies to:
- Remember user preferences
- Analyze our website traffic and performance
- Support marketing and advertisement
You may control cookies through browser settings or opt-in options. Disabling certain cookies may affect the functionality of the site.
Data Retention and Security
We retain personal information only as long as necessary for completing transactions, providing support or warranty services, meeting legal, tax, or regulatory requirements, protecting our rights, and preventing fraud. We implement administrative, technical, and physical measures to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
Your State Privacy Rights
State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information. For example, California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia provide (now or in the future) their state residents with rights to:
- Confirm whether we process their personal information.
- Access and delete certain personal information.
- Correct inaccuracies in their personal information, taking into account the information’s nature processing purpose (excluding Iowa and Utah).
- Data portability.
- Opt-out of personal data processing for:
- targeted advertising (excluding Iowa);
- sales; or
- profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah).
- Either limit (opt-out of) or require consent to process sensitive personal data.
The exact scope of these rights may vary by state. To exercise any of these rights please email: customerservice@hyperdynesystems.com or call (479) 422-0390. To appeal a decision regarding a consumer rights request please email customerservice@hyperdynesystems.com.
Nevada provides its residents with a limited right to opt-out of certain personal information sales. Residents who wish to exercise this sale opt-out rights may submit a request to this designated address: customerservice@esano.com. However, please know we do not currently sell data triggering that statute’s opt-out requirements.
Use By Minors
Our website if not intended for children under 18 and we do not knowingly collect information from minors.
Changes to Our Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the Website home page. The date the privacy policy was last revised is identified at the bottom of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.
Contact Information
Last Updated: December 15, 2025
